Travel Operations Diploma

Advance your career
in the travel sector

Best Performing IATA authorised Training Centre for Africa and Middle East 2017 - 2020

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14 YEARS

adding value to aviation worldwide and coaching our Flymatians to thrive in the industry

Travel Operations Diploma

Approved by IATA

Advance your career
in the travel sector

JUNE INTAKE

Your Gateway to Thriving in the Travel Industry!

Are you interested in working for large travel agencies, at airline reservation centers, as a ticketing agent or managing customer accounts?

Then IATA’s Travel Operations diploma is the right pathway to your goal. This diploma comprises 4 courses, is designed to provide an overview of the travel industry and then sharpen specific skills in the area of travel operations, such as, interpreting fares, providing best fare quotes to customers, advising on travel formalities, using a Global Distribution System to make and maintain reservations, effectively using e-commerce principles to increase your customer base and retain customer loyalty.

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Build up the essential skills

Accelerate the development of advanced skills

Negotiate effectively and generate good deals for customers

Identify and consult on popular international travel and tourism destinations

Provide excellent customer service

Advise on statutory requirements for travel destinations

Develop detailed knowledge of geography, destinations, IATA airport and city codes

Develop entrepreneurial mindset and propose creative solutions and services

Boarding Now!

Contact us below for Pricing
and Payment Terms*

Vanessa Botlarrygadoo
"Flymates has been the place where the seeds of knowledge were planted, which were sprinkled with lots of love and I've patiently nurtured their growth to produce my dream.. I now proudly wear the uniform of our flag carrier #Airmauritius"
Vanessa Botlarrygadoo
☆☆☆☆☆
"Flymates has been the place where the seeds of knowledge were planted, which were sprinkled with lots of love and I've patiently nurtured their growth to produce my dream.. I now proudly wear the uniform of our flag carrier #Airmauritius"
Vanessa Botlarrygadoo
Vanessa Botlarrygadoo
Axel Rajaram
"After my training with Flymates, I got the opportunity to be employed at Yu Lounge (now "Jet Prime"), which is a private terminal host for private jets."
Axel Rajaram
☆☆☆☆☆
"After my training with Flymates, I got the opportunity to be employed at Yu Lounge (now "Jet Prime"), which is a private terminal host for private jets."
Axel Rajaram
Axel Rajaram
Dylan Kewin Gooriah
"I have been recruited by Qatar Airways as Reservation Agent. If you want your career to be as exciting as mine, Flymates is your gateway!"
Dylan Kewin Gooriah
☆☆☆☆☆
"I have been recruited by Qatar Airways as Reservation Agent. If you want your career to be as exciting as mine, Flymates is your gateway!"
Dylan Kewin Gooriah
Dylan Kewin Gooriah

Master the Art of Travel

Unleash Your Potential with our Dynamic Training Courses

Travel Industry Essentials

Discover essential aspects like geography, maps, and city/airport codes for efficient travel planning. Explore taxes, customs, and currencies, and understand the significance of travel insurance.
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Travel Itinerary and Technology

Master airfares, ticketing, and airline distribution for seamless travel experiences. Navigate taxes, fees, and charges with accuracy, ensuring transparent transactions.
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Travel Operations Fundamentals

Understand laws and regulations, master the travel sales process, and leverage different media platforms. Recognize buying influences in large account sales, optimize journey pricing and ticketing, and navigate currency rules.
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Travel Operations Management

Develop negotiation skills and handle requests for information, quotation, and proposals. Enhance communication, understand finance and business planning, and master bookkeeping and financial administration.
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Jobs opportunities with this course

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Airline Reservation Desk Agent

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Ticketing Agent

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Travel Advisors

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Travel Customer Support

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Travel Operations Coordinator

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Travel Operations Specialist

Payment Facilities Available*

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