Courses at Flymates are designed for those aspiring to a career in Aviation. Our association with prestigious institutions such as IATA and Amadeus, coupled with our custom-designed soft modules, enable us to propose complete courses, aiming at preparing the students for the challenges awaiting them in their future careers.
This course introduces the skills and responsibilities expected by the world’s leading airlines , special emphasis is given to customer service and procedures for handling unusual situations during flight, with useful tips for completing the recruitment process.
Drive outstanding customer service with the winning combination of knowledge, skills and attitude. The program teaches fundamental service principles to raise service levels and improve the customer care experience at every touch point.
Starting a career or wishing to expand your knowledge in airports? Get the essential knowledge you need to succeed. Recommended for recently appointed airport staff, travel industry staff and newcomers to the industry.